FOP SRL policy towards Quality is addressed to set a methodological approach to the work of all the departments, so that each single daily operation is carried out efficiently, looking for reaching completely the customers satisfaction, which are the key to our success, through the supply of products/services in compliance with specific requirements.
FOP SRL put at customers’ disposal its considerable know-how in order to meet the increasingly variable production requirements of the market. The production of standard components and parts for the furniture industry (legs, handles, knobs, etc) is further completed by an engineering service being able to create tailor-made technical, attractive and innovative solutions for those customers in need of specific and customized demands.
FOP SRL can also be your best partner in the realization of moulds, on specific customer’s demand, by developing the ideas of the designers or of the people who are searching for a reliable supplier in this field.
Essential requisite to achieve this goal, aware that strength and determination make the difference, is a flexible organizational structure, slim and strongly integrated to assure the maximum involvement and the participation of all the staff.
The staff is called to compliance, application and continuous improvement of the Management System for Quality as tool wanted and promoted by the General Management to assure:
- respect of compulsory requisites;
- respect of specific requirements from the customers;
- achievement of preset quality standard;
- prevention of inconveniences;
- involvement and training of the staff of all departments;
- satisfaction of each part involved and interested (customers/suppliers and staff);
- continuous improvement of performances.
The General Management assures for the purpose the Organization, the availability of necessary human resources and material, besides suitable work environement, contributing in first person to support and encourage the Management System for Quality, in order to achieve the Quality goals periodically defined.